This site is owned by FCC Group (the Website) and it uses Cookies to understand which sections you find most interesting and useful, to secure the Website, to show you our locations and play online videos, and to maintain the preferences you select. Cookies contain information that is stored in your browser so that you will be recognised when you return to the Website.
For more information about Cookies, please see our Cookie Policy
You can then either i) manage the cookies you want to be installed on your computer or ii) accept all cookies.
They allow the user to remember information so that the user can access the service with certain characteristics that can differentiate their experience from that of other users.
They are those that allow us to quantify the number of users and therefore carry out the measurement and statistical analysis of the use made by users of our website.
These are cookies designed and used for the management, in the most efficient way possible, of the advertising spaces shown to the user, through the advertising service in response to their profile and interests.
Google uses cookies for advertising purposes, such as serving and rendering ads, personalizing ads (based on the user's ad settings at g.co/adsettings), limiting the number of times an ad is shown to a user, hide ads that the user has indicated they don't want to see again, and measure the effectiveness of the ads.
Doubleclick: In the case of Google Ad Manager or Google Marketing Platform advertising products, third-party cookies used for advertising purposes may be associated with doubleclick. net or to country-specific Google domains, such as google.com. https://support.google.com/searchads/answer/2839090?hl=en
The Quality Award's purpose is to recognise the projects developed and implemented and which are distinguished by the increase in the quality of the services provided and/or influence in improving how the internal processes of the company are managed, for example: new service provision models, use of new technologies in the delivery of services, development of methodologies for the inspection and monitoring of services, methodology followed to improve maintenance of equipment or facilities, methods to evaluate the satisfaction of our customers or users of our services, systems to improve communication between our customers or users and the company, incident management methodologies, etc.
Project “COMPREHENSIVE IT SERVICE MANAGEMENT DEVICE”:
Implementation of a sotware or computer application to control and monitor the work to be carried out, providing coverage to the efficeint resolution of the anomalies/incidents detected during the provision of services, personnel control, task planning, daily progress reports, etc., as well as allowing fluid communication between FCC and the City Council, in addition to providing a system for quality control.
Project “DRACMA, SMART SEWER INSPECTION AND CLEANING MANAGEMENT”:
The project involves inspecting the sewage network with the support of a computer system that analyses the results and reduces cleaning requirements to only those elements that are dirty (or require it due to odours or other anomalies).